Please include the application version, device type, a brief description of the issue, and the steps that occurred before the issue appeared.
Do not email technician records, GPS records, passwords, PINs, company profile files, support-history exports, or other sensitive operational information unless specifically requested through an authorized support process.
Support may assist with application configuration, access recovery, workflow troubleshooting, company-profile functions, deployment questions, and general application operation.
Support cannot make employment, payroll, legal, disciplinary, compliance, or organizational decisions on behalf of a user or organization.
For support, technical questions, deployment assistance, or general inquiries regarding FieldTech Ops, please contact:
Email:
[email protected]
Response times may vary based on current development and support activity.